Frequently asked questions

What Are Eyelash Extensions?

Eyelash extension are an advanced technique that lengthens and thickens eyelashes. They are a single strands of lashes that are curved to replicate a natural eyelash. We use only quality extensions in faux mink, sable, silk, cashmere, camelia and ellipse. You will feel the difference.



How will they look and feel?

When applied properly by a skilled technician, they will look completely natural, only much longer and fuller. They will feel like your own eyelashes. We will add as many or as few as needed to create the right look for you.



How long will my initial appointment take?

We take an artisan approach with our customers and will not rush your appointment. You can expect your first appointment to take approximately 75-180 minutes. Unlike some salons, a full set is your full set. It's what is right for your look... We will use as many, or as few, as are needed to create the right look for you. If you are happy, then we are happy.



How long will my Eyelash Extensions Last?

When properly applied and cared for, your eyelash extensions will last for one to four weeks. If you just cycle your lashes out with no refills, you will likely have completely cycled out of your extensions in 4-6 weeks. Please see the aftercare section on how to properly care for your eyelash extensions to maximize longevity.



What is a fill and how often should I get one?

After your initial set of eyelash extensions, you will receive instructions on how to care for them. Refresh and Refills are done generally every two to three weeks; however, some may come weekly and some can come every four weeks, but it all depends on care and how quickly your eyelashes grow. An eyelash extension refill take a shorter time to do and the prices reflect that.



Why do I lose some of my eyelashes?

Due to the natural growth cycle of your lashes, you will find your natural eyelashes shed every 60-90 days as new ones grows in. We recommend getting a fill every two to three weeks to fill in your lashes new growth. With or without extensions, you lose approximately 2-5 lashes per day, approximately 20-35 per week. This is why we have to do fill-ins.



Will extensions damage my eyelashes?

Yes and no. Your lashes can be damaged if you go to someone who was not properly trained and may use cheap products that are not intended for long wear. However, eyelash extensions, properly applied by a certified, trained technician who will use quality products, should not damage your lashes. Our eyelash extension application techniques and innovative aftercare ensures your lash health. Our technicians are licensed, certified, and of the utmost educated in their field, and therefore will take extra care of your lashes



A friend of mine is allergic to the products, is this common?

True allergic reactions do happen, but are rare. If you have developed an allergic reaction, you may still wear your eyelash extensions, with some changes made to the aftercare process. Eye infections would be more common and are usually due to improperly washing and caring for your lashes. Waiting 24 hours to 48 hours to wash your eyelash extensions is recommended to ensure the proper bond, however, not washing your eyelashes the entire time you wear them is the most common causes of infection. Imagine not washing the hair on your head for weeks or months. This is also the most common reason eyelash extension wearers lose their lashes prematurely. In the end, we will inform you if we think you are not a good candicate for long term eyelash extensions wear



Can I use eyelash growth products with my extensions?

Lash growth products that contain steroids may change the composition of your lashes and also may accelerate your eyelash shedding cycle, therefore we cannot guarantee the outcome. However, natural lash growth products containing peptides are wonderful and should have no adverse effect on the longevity of your extensions.



Will I still need to use mascara?

No, you will not need to use mascara with your eyelash extensions, nor is it recommended for eyelash extension wearers, but for nights that you want extra drama you can use a water-based mascara. We also offer a service to add a lash sealer or semi-permanent mascara that lasts seven to ten days. See the aftercare section below for tips on using mascara



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